Returns are now processed quicker & we have gone paperless!

To return an item please follow these steps using the following link -

  • Fill out the form on -  you will need to select every product you wish return and give a reason before you're able to continue. 
  • You will then receive an email with your unique QR code.
  • Package your return in the original packaging & take the parcel to your nearest Post Office. If you are returning products from multiple orders ensure you keep the orders separate in their original packaging and raise a separate return for each order. Do not bundle your orders together in one package.  
  • Show your QR code at the post office, they will print your returns label for you free of charge.
  • Hand the package over to the Post Office.
  • Your refund will then be back in your account within 10 days. 

If you have any questions regarding the process please contact us here.


Returns Policy

A return must be initiated for all full price purchases within 28 days of purchase. If you have missed the 28 day return cut-off period you'll only be eligible for a gift card to be redeemed online for future purchases.

If you wish to return an item that was purchased in the sale you must initiate your return within 14 days of purchase. 

We process returns as quickly as we can, but it can sometimes take a while between posting back the returned item or items and receiving the refund. Please allow 14 days before contacting us about your return, as it may take this time for it to reach us and be processed.

You can track your returned parcel to see that it has arrived safely at our warehouse using the link in your return email and you will receive an email from us as soon as the refund has been processed.

Please note returns may take up to 7 days from dropping the parcel off at the drop off location to arrive at the warehouse and up to 10 business days for your financial institution to post the refund to your account.

Please note we cannot accept responsibility for goods lost in transit so please obtain a proof of postage.

Items must be unworn and returned in the same condition as received with labels and tags intact

If you have purchased products which are part of a set and wish to return, BOTH items need to be returned.

We will send you an email confirmation as soon as your refund has been processed. 

Refunds can take up to 10 working days to process from date of receiving the parcel into our warehouse.

Items purchased with a gift card can be exchanged for another item or for credit back to the original gift card. Gift cards may not be exchanged for cash.


For any queries contact us here.