Privacy Policy

This website is owned and run LIVE UNLIMITED LIMITED ("we", "our", "us”), refers to LIVE UNLIMITED LIMITED. The term “our online services” refers to LIVEUNLIMITEDLONDON.COM, our mobile and tablet applications, our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google Plus and any other websites or apps we own or run from time to time. The term “our services” refers to our online services and any of our other products and services, offered from time to time. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

We appreciate how busy life is and if you choose to receive our mailings we only send you emails that are of interest. This would include promotions & items of interest.

We use the information provided by you to:

  • Process your order
  • Send you information about your delivery
  • Administer requested refunds
  • Send you emails with any queries regarding your order
  • Reply to any queries raised using the form of communication you have requested
  • Contact you by post (in the form of a catalogue) and/or by the email to show you our new collections and let you know about promotions

At times we may ask you to provide information e.g such as your birthday, shopping habits, product sizes, category preferences. This information is used for profiling and marketing purposes. Providing this information is entirely voluntary.

If we ask for your feedback, this is solely for improving our services to you, whether that this is improving the online experience or improving our products.

We will keep this information as long as it is reasonably necessary.

Sharing your information

Certain information we have to share with third party as an essential part of servicing your requirements. Rest assured they only receive the information they need so they are able to carry out the service(s) required.

Your order information is sent to our warehouse, they process your orders and refunds. Your email address & or phone number is given to the courier companies so that they can contact you with tracking information and deliver your goods. Whether you pay by PayPal or Debit/Credit Card, your payment details are held and processed by PayPal. This ensures your sensitive payment information is handled by a specialist company.

We may process your personal information for our legitimate business
interests. ‘Legitimate Interests’ means the interests of our company in conducting
and managing our business to enable us to give you the best service/products and the best and most secure experience. It can and does also apply to processing which is in your interests too. Processing for our legitimate interests may include processing for the purposes of (i) fraud prevention and compliance; (ii) certain direct marketing and promotional activities; (iii) the provision and operation of referral marketing programmes; (iv) network and information systems security; (v) data analytics; (vi) enhancing, modifying or improving our service; (vii) identifying usage trends; or (viii) determining the effectiveness of promotional campaigns or advertising.

In connection with the above activities, we may share your personal information with trusted suppliers who assist us in our data processing activities. When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law). You have the right to object to this processing if you wish and if you wish to do so please contact

If you have opted to receive marketing information from us this maybe shared with specialists to ensure that we are providing you with the relevant and best form of communication possible. However, you have the right at any stage to change your mind and unsubscribe. To unsubscribe from email campaigns contact To unsubscribe from marketing catalogues contact

Where we have your permission, you will receive marketing emails and catalogues from us. 

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.
Third party data sharing
This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Updating your personal information

You are welcome to update you information at any time time from the 'My Account' section. If you wish for us to send you the information that we hold for you, we can do this for a small admin fee.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. If you are not an email subscriber we encourage you to visit this page to keep up to date. An email subscriber you will be kept up to date with any changes via email.

For any further information please contact

Last modified January 2024